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Practical help for small businesses

Spend less time chasing admin.

Keep up with enquiries, refresh reports without starting again or find answers in your business documents. We set it up in your tools and show you how to keep using it.

XLSX · fictional enquiries · opens in your spreadsheet app.

A$110/hour including GST (A$100 ex GST). We show you a relevant example and agree a maximum in writing. Setup and training are billed for actual minutes, with no one-hour minimum.

Founder-delivered in Queensland. Your accounts and files stay yours.

Clear priceActual minutes · written maximum
Working handoverTry it yourself before handover
Ongoing useNo mandatory care subscription

Setup and training

Help with the jobs that keep coming back.

Website Enquiry Path

Make it easier to get in touch.

Help customers find what you do, send an enquiry and make sure it reaches you.

  • Fix the enquiry path on your existing website
  • Try it on phones and computers, and check the message arrives
  • Learn to update it and restore an earlier version
What we’ll check on your setup

We try it on your platform before quoting. If it needs a new site, custom integration or platform repair, we discuss that work first.

Enquiry Organiser

Give every enquiry a next step.

See who needs a reply and what to do next in supported Google or Microsoft tools.

  • Keep each enquiry, its owner and next step together
  • Flag missing details, duplicates and follow-ups with overdue or unknown dates
  • Learn to add enquiries, edit replies and export your records
What we’ll check on your setup

You review and send the replies. We check how many records your platform can handle and try adding new ones. The sample workbook’s row count is not a service limit. We agree any extra automation separately.

Weekly Business Report

Spend less time rebuilding the same report.

Set up the report once, then refresh it when your next export arrives.

  • Choose the figures, source columns and reporting period you need
  • Show missing data, conflicting duplicates and unknown dates
  • Check the figures against a sample, then try a changed export
What we’ll check on your setup

The local reporting workspace has been tested on Linux using fictional CSV data. We check your exports, installation and repeat use before handing it over.

We agree the file formats and test how much data it can handle. Live connections or combining sources are quoted if needed. You keep your source files, settings and checked reports.

Practical AI Workflows

Make everyday tasks easier to repeat.

Keep useful instructions and review steps for your regular tasks in your own AI account.

  • Choose a regular job and the information you’re happy to use
  • Try everyday examples and a difficult case together
  • Learn to change it and run it again yourself
What we’ll check on your setup

Your account and subscriptions stay yours. You check the results, and we agree any upload of customer information first. You pay for setup and training.

Business Knowledge Workspace

Keep useful answers connected to their sources.

Search a folder you approve, see where results came from and save questions to run again on your computer.

  • Add, change or remove supported documents and edit saved questions
  • Review results against the originals, including searches that find nothing useful
  • Rerun and review after changing a source or saved question
What we’ll check on your setup

Tested on Linux with text, Markdown, Word paragraphs and rectangular tables, and PDFs containing text. Check results against originals. It doesn’t read scans or interpret images; unsupported files are reported. We still need to try your files and setup.

RKC is free and open source. The fee is for setup and training. You can add sources, edit questions and refresh it yourself without another purchase. We check file formats and capacity on your computer.

Making a larger AI deployment decision? The 10-Day AI Fit Test tests one real workflow for A$5,280 including GST (A$4,800 ex GST).

Try the enquiry workbook

See the next action at a glance.

Try the enquiry-register workbook before you enquire. It includes five fictional enquiries, status choices, follow-up flags, a summary and three editable reply templates.

Change the review date to see what needs attention. The sample has 100 rows; we test adding new records and agree the capacity your business needs.

Download the free enquiry workbook

XLSX · 18 KB · fictional examples. Opens in your spreadsheet app. This standalone sample sends no messages and is not connected to a live enquiry form.

Your next actionsFictional sample
Office cleaningNeeds detail

Ask for floor area and a preferred visit time.

Garden maintenanceReady for owner

Review the scope and arrange an inspection.

End-of-lease cleaningClosed

No further action. The customer withdrew.

From enquiry to handover

Leave with something you can keep using.

We try a relevant example together. Before you accept the handover, you check the results, make a change and run it again yourself.

If something doesn’t work after handover

Report a reproducible defect in the agreed result within 14 days of handover and we’ll fix it at no extra setup charge. Your applicable consumer rights remain intact.

  1. 01
    Show us the sticking point

    What keeps getting in the way? Tell us what you use now and what would make the job easier.

  2. 02
    Agree the work and price

    Write down the result, tools, checks, estimated time, maximum price, any outside costs and delivery date. Agree changes in writing.

  3. 03
    Try it yourself

    Check everyday and difficult examples, change an input or setting and run it again. Take away your files, settings, checked results and recovery instructions.

After handover

Keep it up to date yourself.

Add supported documents, change saved questions, refresh a report or update your enquiry register. Ordinary use carries no required subscription or repeat setup purchase.

What you’re paying for

The fee covers setup and training for your business. General product development, sales work and fixing agreed setup defects are not extra billable hours. We agree any hosting or third-party subscriptions separately.

Talk to us

What’s the problem?

Tell us where you keep getting stuck, what you use now and what you’d like to do once it’s sorted. We’ll come back with what we think could help.

Tell us the problem